Bikmo Reviews

Exceptional support. My claim was handled quickly and effectively after I shared all the necessary info. I can't praise Bikmo highly enough - they're a fantastic company.

Bikmo is really having a tough time right now. The team is super nice when you call, but they don’t seem to follow through on what they say, which has caused a frustrating delay in replacing my bike. Getting through on the phone is almost impossible. The insurance policy itself is solid, and I thought it was a good idea to get coverage for all our bikes. Specialized bike insurance is essential, but this company just isn’t hitting the mark at the moment, so it’s wise to explore all your options when picking an insurer.

I can't express how impressed I am. My Brompton got stolen once more, but the team at Bikmo was super quick and a pleasure to work with, helping me get back on the road in no time. I couldn't recommend them more highly!

Aaron took care of my claim and made everything super easy. I'm really happy with the help I got and impressed by how quickly they processed my claim, which was done in less than 5 business days. Definitely worth the £10 a month, so big thanks!

Aaron took care of my claim - I was 110% impressed and honestly shocked at how fast BIKMO and Hiscox (the underwriters) handled everything. The entire process wrapped up in about a week. Just make sure you’ve got your purchase and repair details ready, 'cause if you do, it’s a straightforward and easy process. I’d totally recommend it to others. You really do get what you pay for.

Absolutely fantastic. I was over the moon with the help I got from Bikmo. So, my bike got stolen right outta my hands. I reached out to Bikmo, and they were super quick and nice in their reply. No fuss at all, everything was so easy. I worked with Ryan, who was just great! It took only 3 days for my new bike to be ready…3 days!!!! Incredible. I would definitely recommend Bikmo; they made this tough situation I faced a lot easier. Thank you so much!! Collette

I had an awesome experience working with James at Bikmo. The reply was super fast and cleared up everything I needed to understand about my ongoing recovery and claims after a not-so-great cycling accident I went through. I managed to sort out my question in no time and got precisely what I was looking for from the Bikmo crew. Totally recommend them!

Regrettably, my bike got taken not long ago. But the team at Bikmo was super friendly and really helpful, which made filing a claim almost enjoyable! I had a fantastic experience with Bikmo.

Handled my claim in just a week. Quick replies to every email. I got robbed, but the second claim was wrapped up by the 9th.

On November 1st, my high-end Specialized Mountain bike was taken from what I thought was a secure spot. Even with evidence of criminal damage and CCTV footage of the incident, the police didn’t seem to care much. Thankfully, my bike insurance with Bikmo, through British Cycling, kicked in, and within a week, I had a smooth and professional claims process wrapped up. I’m still out about a grand due to the excess and some accessories that weren’t covered. However, I must say, Aron, the claims handler, was top-notch, and the service from Bikmo was truly impressive.

My lovely Schindelhauer e-bike got stolen, and the folks at Bikmo were super helpful with my claim. They handled everything really quickly and smoothly. When I finally get around to getting a new bike, I’ll definitely re-insure with them.

I've been using Bikmo for a few years since I ride to work and have a couple of sweet bikes at home. The site is really easy to navigate. I've had to file two claims because of an accident and one bike getting stolen. Each time, the claims were handled in a really professional manner and quickly. I definitely recommend them!

Losing my bike was a major hassle since it's my sole way to get around and take care of my daughter, especially in emergencies. The team was super helpful, quick to respond to my questions, and truly exceptional in sorting out any problems. They were prompt in answering calls too. They turned a really upsetting situation into a much more positive experience. Honestly, this is the best company I've ever worked with, and that's no lie. Absolutely brilliant!!

I’ll forever choose Bikmo for my bike insurance needs. Their service and the bang for your buck is top-notch. Plus, the customer support is fantastic; they’re super efficient and always friendly and helpful when you reach out.

Losing my bike was a terrible ordeal, but the quick and friendly help from Steve at Bikmo really eased the stress. I’ve been riding for 37 years and never had to file a claim before, so I was pretty lost with all the paperwork and proof of ownership. But Steve's emails were super clear and reassuring. I reported it to Bikmo, and they settled my claim in just 24 hours, which lifted a huge burden off my shoulders. I can’t recommend Bikmo enough—not just for their thorough coverage, but also for the professionalism of their claims team (shoutout to Steve J) and the lightning-fast settlement process. 10 out of 10. Thanks a ton, Bikmo!